Privacy Policy

effective date: monday, june 2nd, 2025

At The Gold Mind, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information
If you fill out a contact form, request an appointment, or subscribe to our newsletter, we may
collect:
● Your name
● Email address
● Phone number
● Any personal message you provide

B. Automatically Collected Information
When you visit the site, we may automatically collect:
● IP address
● Browser type
● Operating system
● Device information
● Date/time of visit
● Pages visited

This data helps us improve our site’s performance and user experience.

2. How we use your information

We may use your information to:
● Respond to inquiries or requests
● Schedule appointments or consultations
● Improve website functionality and content
● Send newsletters or updates (if you opt in)
● Comply with legal obligations

3. Third-Party Services

We may use third-party tools such as:
● Google Analytics to understand user behavior on our site
● HIPAA-compliant platforms (like SimplePractice or Zoom) for scheduling or client communication
● Email marketing services for newsletters and updates

These services may collect data as described in their own privacy policies.

4. Cookies

Our website may use cookies and similar tracking technologies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect certain features of the site.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be 100% secure.

Please note: Submitting sensitive personal or mental health information via unsecured contact forms or email is discouraged. Use the secure client portal or scheduling platform provided to communicate confidentially.

6. Your Rights

Depending on your location, you may have the right to:
● Access the personal information we have about you
● Request corrections or deletions
● Withdraw consent for certain uses of your data
● Lodge a complaint with a data protection authority

To make a request, contact us at hello@thegoldmindnyc.com.

7. Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from minors. If we learn that we have collected such data, we will take appropriate steps to delete it.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact:

The Gold Mind
Email: hello@thegoldmindnyc.com
Website: thegoldmindnyc.com