The Blog

Mistakes HR Makes When Addressing Burnout (And What Actually Helps)

Written by: Rebecca Kangwa, LMHC, Founder

Burnout isn’t solved with PTO and a pizza party. If your people are emotionally depleted and mentally checked out, they don’t need more breaks, they need a new system.

Here’s what doesn’t work and what does:

1. Assuming burnout is a personal problem

Burnout isn’t about people being weak. It’s often a sign that the environment isn’t working. Poor boundaries, unclear expectations, emotional labor… it adds up.

What works: Listening. Then offering real tools: therapy access, manager coaching, and systems that create stability.

2. Relying on perks instead of change

Unlimited PTO, meditation apps, even therapy stipends won’t fix a culture of emotional avoidance. If people don’t feel safe to speak up, they’ll burn out quietly or quit.

What works: Real accountability. Psychological safety. Counseling that targets root issues: emotional exhaustion, conflict avoidance, over-functioning.

3. Overlooking invisible labor

Especially among women, BIPOC employees, and caregivers, burnout often stems from emotional labor no one sees or values. Being the “strong one” is not easy. Especially when it’s invisible.

What works: Acknowledgment. Space. Support groups. Therapy-informed leadership. Teach managers to see this labor, and protect those doing it.

Burnout is a symptom of something deeper. If you treat the surface, it keeps coming back. But if you treat the system with therapy, team healing, and boundaries, your culture changes.

Want Your Team to Thrive?

I help companies like yours reduce burnout, improve communication, and build emotionally intelligent teams through therapy-informed counseling and workshops.

Let’s make mental health the foundation of your team’s success.

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The Psychology of Team Dynamics

By: Rebecca Kangwa, LMHC

Let’s be honest, every team has unspoken roles. The over-functioner. The avoider. The glue. These patterns don’t come from nowhere. They’re psychological.

Work teams function a lot like families. And when we don’t understand the dynamics at play, we try to solve surface issues while ignoring the emotional root.

1. Teams form emotional ecosystems

People pick up roles based on past experiences, often unconsciously. When those roles clash, tension builds. The spreadsheet isn’t the real problem. It’s emotional safety. 

2. Unspoken resentment kills productivity

Avoiding conflict doesn’t make it go away, it manifests. Into missed deadlines, passive-aggressive emails, and discomfort you can feel in the room. Team therapy or facilitated sessions bring those dynamics to the surface and help teams move through them.

3. Safety leads to better collaboration

When people don’t fear emotional consequences, they take risks, share ideas, and are able to show up fully. That’s how innovation happens, not from pressure, but from safety.Want a team that communicates clearly, works efficiently, and respects one another? Don’t just train them, heal them. Counseling can transform how teams relate, not just how they work.

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Why Therapy Helps Employee Retention and Performance

By: Rebecca Kangwa, LMHC

Therapy isn’t just talking about feelings, it’s about building high-functioning, emotionally intelligent people. And when those people are on your team? You will see real results.

Here’s how therapy makes your employees better at their jobs:

1. Regulated people perform better

When someone knows how to manage their stress response, they don’t spiral in chaos. They don’t lash out. They pause, reflect, and respond with clarity. They’re efficient

2. Therapy improves emotional intelligence

Do you want teams that communicate clearly, give constructive feedback, and hold themselves accountable? That starts with self-awareness, and therapy is where it happens.

3. It dismantles imposter syndrome

Your highest achievers are often driven by fear, not confidence. Therapy helps them release perfectionism and start leading with self-assuredness. When people stop pining for worthiness, they perform with actual power.

4. It increases loyalty

Offering therapy sends a powerful message: “You matter. Your emotional wellbeing matters.” That builds trust. Trust builds loyalty. And loyal teams stay.

If you’re struggling with turnover, conflict, or stagnation, start here. Therapy isn’t a perk, it’s a retention strategy.

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