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The Psychology of Team Dynamics

By: Rebecca Kangwa, LMHC

Let’s be honest, every team has unspoken roles. The over-functioner. The avoider. The glue. These patterns don’t come from nowhere. They’re psychological.

Work teams function a lot like families. And when we don’t understand the dynamics at play, we try to solve surface issues while ignoring the emotional root.

1. Teams form emotional ecosystems

People pick up roles based on past experiences, often unconsciously. When those roles clash, tension builds. The spreadsheet isn’t the real problem. It’s emotional safety. 

2. Unspoken resentment kills productivity

Avoiding conflict doesn’t make it go away, it manifests. Into missed deadlines, passive-aggressive emails, and discomfort you can feel in the room. Team therapy or facilitated sessions bring those dynamics to the surface and help teams move through them.

3. Safety leads to better collaboration

When people don’t fear emotional consequences, they take risks, share ideas, and are able to show up fully. That’s how innovation happens, not from pressure, but from safety.Want a team that communicates clearly, works efficiently, and respects one another? Don’t just train them, heal them. Counseling can transform how teams relate, not just how they work.

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Why Therapy Helps Employee Retention and Performance

By: Rebecca Kangwa, LMHC

Therapy isn’t just talking about feelings, it’s about building high-functioning, emotionally intelligent people. And when those people are on your team? You will see real results.

Here’s how therapy makes your employees better at their jobs:

1. Regulated people perform better

When someone knows how to manage their stress response, they don’t spiral in chaos. They don’t lash out. They pause, reflect, and respond with clarity. They’re efficient

2. Therapy improves emotional intelligence

Do you want teams that communicate clearly, give constructive feedback, and hold themselves accountable? That starts with self-awareness, and therapy is where it happens.

3. It dismantles imposter syndrome

Your highest achievers are often driven by fear, not confidence. Therapy helps them release perfectionism and start leading with self-assuredness. When people stop pining for worthiness, they perform with actual power.

4. It increases loyalty

Offering therapy sends a powerful message: “You matter. Your emotional wellbeing matters.” That builds trust. Trust builds loyalty. And loyal teams stay.

If you’re struggling with turnover, conflict, or stagnation, start here. Therapy isn’t a perk, it’s a retention strategy.

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Starting Therapy: What If I Don’t Know What to Talk About?

Written by: Matt Orlewicz, Mental Health Counselor

Starting therapy can feel daunting, especially if you’re not sure what to expect. I often hear
questions like “What am I supposed to talk about?” or “Why would I see a therapist when I
already have friends and family who listen to me?”


These concerns are completely valid. It’s natural to feel uncertain or even anxious about
beginning something new, especially something as personal as therapy. Let’s break down a
couple of the most common worries clients have:


“I don’t know what to talk about.”


Many clients begin therapy without a clear goal or specific issue to work on. Sometimes it’s just
a general sense that something feels “off,” or a desire to feel better mentally or emotionally.
That’s enough of a reason to begin.


You don’t need to have it all figured out before you walk through the door. Your therapist is
trained to guide the process by asking thoughtful questions, listening carefully, and helping you
explore what’s going on beneath the surface. Therapy isn’t about performing or having the
“right” answers. It’s about showing up as you are.


If you’re feeling stuck or unsure, say that. It’s a good starting point. Therapy provides a safe
space to explore those feelings at your own pace.


“I already have friends and family that listen to my problems.”


This is something I hear often, and it’s great that you have a support system. But therapy offers
something different.


Friends and family care deeply about you, but they’re also emotionally involved in your life. A
therapist brings an outside perspective, someone who’s not part of your daily world and can
remain neutral. They’re trained to listen in a different way, helping you unpack patterns, process
emotions, and understand yourself more deeply.


Therapy also provides consistency and structure. Unlike a casual conversation, it’s a dedicated
time just for you, focused entirely on your well-being, without expectations or interruptions.
Ultimately, it’s up to you to decide when the time feels right to begin your personal journey with
therapy. My hope is that this post helps!

Matt

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