How to Find a Therapist in New York City: In-Network, Out-of-Network, and Private Pay Explained

the gold mind blog

Written by: Rebecca Kangwa, LMHC, The Gold Mind Founder

Finding a therapist in New York City can feel like trying to pick a restaurant in Manhattan, so many choices, and somehow impossible to book a table. If you’ve ever searched for a therapist and found yourself overwhelmed by Psychology Today profiles, insurance terms, and waitlists, you’re not alone.

Let’s break it down and make the process way less stressful, because your mental health shouldn’t have to wait until you know what a deductible is!

Step 1: Know What You’re Looking For

Start by asking yourself a few questions:

  • Do I want virtual or in-person sessions?
  • Do I want someone who specializes in anxiety, trauma, relationships, etc.?
  • Do I feel more comfortable with a woman, a person of color, or someone from a specific background?
  • Do I want someone with a specific approach like EMDR, CBT, or IFS?

Knowing these answers will help you narrow your search and find a therapist who could be a good fit. 

Step 2: Understand Your Payment Options

Here’s a simple breakdown of the three main ways therapy is paid for in NYC:

1. In-Network Therapy

What it means:
The therapist has a contract with your insurance company and bills them directly.

Pros:

  • Lower out-of-pocket cost
  • You usually just pay a copay (like $25–$50 per session)

Cons:

  • Harder to find therapists with openings
  • Less flexibility. Many therapists limit the number of in-network clients they accept
  • Limited choice in specialties and modalities

How to find one:
Call your insurance or use their website directory. You can also use platforms like Zocdoc or Headway.

2. Out-of-Network (OON) Therapy

What it means:
The therapist doesn’t work directly with your insurance, but you or them can submit claims for reimbursement if you have OON benefits.

Pros:

  • Access to a wider pool of therapists
  • More flexibility and often higher-quality care

Cons:

  • You usually pay upfront (usually $150–$300/session)
  • You sometimes need to submit a Superbill to your insurance
  • Not all plans offer OON benefits

Pro tip:
Call your insurance and ask:

“Do I have out-of-network benefits for outpatient mental health? What’s my deductible, and what percentage do you reimburse?”

3. Private Pay

What it means:
You pay the therapist directly, and insurance isn’t involved at all.

Pros:

  • Total privacy. Your insurance never sees your diagnosis or records
  • No restrictions. More freedom in how you do therapy
  • Often easier to get a spot

Cons:

  • More expensive ($150–$300/session)
  • You’re responsible for the full fee

Why people choose it:
Some people don’t have insurance or don’t want to deal with their insurance. Others want to work with a therapist who has specialized expertise that insurance doesn’t always cover. It’s an investment in your mental health, like Equinox for your mind.

Step 3: Actually Finding a Therapist

Once you know how you’ll pay, here are the best ways to find someone:

  • The Gold Mind’s team page www.thegoldmindnyc.com
  • Psychology Today: Filter by location, specialty, and insurance
  • Zocdoc: Great for finding in-network therapists
  • Instagram or TikTok: Many therapists are online now
  • Word of mouth: Ask a friend if they have any recommendations

Final Thoughts

Finding the right therapist in New York takes time but when you find someone you connect with, it’s worth it. At The Gold Mind, we work with both private pay and out-of-network clients, and we’re happy to help you navigate the insurance process so you can focus on healing, not billing.

Want help figuring it out? Reach out to us for a free phone consultation and we’ll walk you through your options.

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